Frequently Asked Questions
We’ve gathered some of the most common (and hopefully helpful!) questions here to make your experience smoother.
If you don’t see your question listed, no worries — just get in touch with us at sales@cyclopsdesigns.com and we’ll be happy to help.
Do you provide a warranty for your products?
All Cyclops Designs products have a 12 months warranty starting from the day you collected/received your item. However, the warranty does not include wear and tear parts/components i.e. bearing(s), dies, punching dies, etc.
What type of packaging do you use?
At Cyclops Designs, we exclusively use recyclable and repurposed materials for packaging, contributing to environmental sustainability and resource conservation.
I need a custom order. What can I do?
We’d love to hear from you! Simply drop us an email at sales@cyclopsdesigns.com with the details of what you need, and we’ll be more than happy to help you out.
Who has Customs responsibility?
The responsibility for customs duties and charges rests with the buyer. Cyclops Designs does not accept liability for any customs-related fees that may be incurred during the shipping process.
What is the maximum diameter that the Ring Roller can roll?
Cyclops Designs Ring Rollers are super versatile and can easily roll any diameter starting from flat.
What tonnage should my hydraulic press have?
For best results we recommend minimum 15T hydraulic press using our 300mm press brake attachment, minimum 20T hydraulic press using our 400mm press brake attachment, minimum 20T hydraulic press using our 600mm press brake attachment.
How can I get extra information about one of your products?
Feel free to drop us an email at sales@cyclopsdesigns.com! We're here and more than happy to assist you with any questions or enquiries you might have. Looking forward to hearing from you!
I've bought a few items—what's the next step?
We'd absolutely love to help you out with combined shipping rates! Just drop us a quick email at sales@cyclopsdesigns.com, and we'll be ready to assist you in no time. Looking forward to hearing from you!
The item I need is out of stock. What do I do next?
We're happy to invite you to our online shop whenever you're ready to place your pre-order! It would be our pleasure to assist you in finding just what you need.
I want to view and/or test a product. What can I do next?
If you're interested in arranging a viewing or a test for one of our products, we'd love to hear from you!
Feel free to drop us an email at sales@cyclopsdesigns.com, and we’ll happily set up a time for your visit. To make the most of your experience, please remember to bring along any materials you'd like to bend or roll. We can’t wait to meet you and show you what we can do!
I want to view and/or test a product. What can I do next?
If you're interested in arranging a viewing or a test for one of our products, we'd love to hear from you!
Feel free to drop us an email at sales@cyclopsdesigns.com, and we’ll happily set up a time for your visit. To make the most of your experience, please remember to bring along any materials you'd like to bend or roll. We can’t wait to meet you and show you what we can do!