Effective Date: 15 April 2025

Welcome to Cyclops Designs. This privacy policy explains how we collect, use, and protect your personal information when you visit our website www.cyclopsdesigns.com.

Who We Are

Business Name: Cyclops Designs

Registered office: Unit 7, Petre Drive, Sheffield, S4 7PZ, England

VAT no.: 230636140

Contact details: 

sales@cyclopsdesigns.com

+44 7531 862852

Tom Sykes

We are a UK-based sole trader business specialising in designing, manufacturing and selling high quality metal tools.

What Data We Collect

We may collect the following information:

• Your name and contact details (email address, phone number, delivery address)
• Payment information (processed securely via our payment provider)
• Order history and communications with us
• Website usage data via cookies (see below)
• We only collect personal data necessary to fulfil your orders, manage our website, and meet legal obligations.

How We Use Your Data

We use your information to:

• Process and dispatch your orders
• Provide customer service and respond to enquiries
• Improve our website and services
• Meet legal and tax obligations
• Send marketing communications (only if you opt in)

We do not sell or rent your personal information to third parties.

Legal Bases for Processing

We process your personal data under the following legal bases:

• To perform a contract (fulfil orders and deliver goods)
• To comply with legal obligations (like tax records)
• Based on your consent (for marketing emails)
• Our legitimate interests (for improving services and handling enquiries)

How Long We Keep Your Data

Order records: 6 years (for legal and tax purposes)

Enquiries: up to 2 years

Marketing preferences: until you unsubscribe or withdraw consent

After these periods, your data is securely deleted or anonymised.

Cookies Policy

We use cookies on our website to:

• Ensure our website functions properly
• Analyse how visitors use our website (using Google Analytics)
• Remember your basket items and preferences

What are Cookies?
Cookies are small files placed on your device when you visit our site.

Managing Cookies:
You can control or disable cookies through your browser settings. However, some website features may not work properly without them.

Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have rights including:

• Access to your personal data
• Correction of inaccurate data
• Erasure of your data (in certain circumstances)
• Restriction of processing
• Data portability
• Objection to processing
• Withdrawal of consent (for marketing)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact us at sales@cyclopsdesigns.com to exercise your rights.

Or contact the ICO:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
0303 123 1113
www.ico.org.uk

Updates to This Policy

We may update this policy from time to time. Any significant changes will be notified on our website.

Last updated: 15 April 2025